There are countless open-source solutions including website creation tools and forum software that power the web and a helpdesk system is one of the vital areas that can benefit from it.
UVdesk is a free and open-source PHP based support ticket system with impressive options that you can start for free.
Here I shall mention more about it and how you can set it up for your business.
UVDesk is a helpdesk system built on Symfony PHP framework for web development. An exciting alternative to proprietary ticketing systems like Zendesk.
It is another open-source offering from the same company responsible for Bagisto an ecommerce platform that we8217ve covered before.
UVDesk is primarily free but offers paid options if you want extra features and added security for your business.
You can respond to customer queries create documentations manage the support tickets and do a lot of things from a single place. This is especially helpful if you have an eCommerce platform setup.